Fresh out of Business School, MBA in hand, the taste of toast and mixed fruit jam still fresh in the mouth, when I joined the work place, life was very simple. We came in to work and bust our collective guts trying to work. We all hoped that the big boss would get impressed with our dedication. That had the potential of a generous appraisal rating for that year. Even when that did not happen, all of us gnashed our teeth, wrote his name on paper (in those days the boss was usually a “He”) and shred that up to express our point of view (to ourselves). There was no such thing as fun at work.Then the dot com boom happened. Young kids showed us that it was OK to be a dreamer. They quit jobs at blue chip companies and abandoned potentially hefty 12% pay hikes (that was the maximum you could get those days in my firm) in favor of an unknown world. A world where they would have the corner office by the time they were hitting twenty five. The “corner office” meant the CEO’s Office and not the cubicle in the corner where the photocopier was kept. One of them had told me casually while quitting, “I want to have fun.” That was blasphemy. I was no idea that we were supposed to have fun in the office. I asked the lad very apprehensively, “We are not supposed to do those fun things on the office desk? You could get sacked if you get caught.” That reckless lad gave me a look that was hard to define. My logic was clear – work was meant to be making you miserable. To get away from the agony called work, we hung around with friends and had fun.
Six months down the line the young lad came back to visit us. He came in a car that I had only seen my CEO drive. Over dinner, he told us that they had a lot of fun in the office. The dress code was non existent. He could practically come to work in diapers if he chose to. Every Friday they drank beer and danced in the office which would be converted to a make shift dance floor. The Directors who were in their twenties, danced with other twenty somethings who were employees. This was truly democratisation of the workplace. Everyone traveled First Class if Business Class seats were not available. Everyone claimed they were having fun, until one day many of those places went belly up and closed shop.
Then for the next few years, everyone went back to accepting the notion that work and fun were not designed to happen at the same time and at the same place. Can you really have fun with colleagues? After all the English language has two different words to describe a colleague and friend. To complicate matters people have different definitions of fun. Sticking a “kick me” behind your classmate in school may not be appreciated by a colleague at the receiving end.
Then Outsourcing happened and a different profile of employees barely out of school and college joined the BPOs and KPOs. The workplace had to change to reflect their presence. The older employees got replaced by The Millenials. The workplace again had to have prominent elements of fun because that became a retention tool. Elements of fun were designed around making the office culture as close to a college campus as possible. You don’t need to leave college when you come to work became the format of fun at work. When the notice board in the office urges you to make Monday Blues happen, it means you ought to be wearing your blue clothes to work. The Monday Morning Mood needs to be clearly upbeat and bright is the unspoken word. If the nature of the task at hand is unchallenging and meaningless, wearing a lampshade in the office party can only provide a brief comic relief. Pizza parties can add calories not meaning to a task.
The more homogeneous the employee profile is, the easier it is to have one activity that fits in to a common definition of fun at work. A workplace that has employees across age groups faces a challenge of finding activities that catch the imagination of everyone. The fun activity may land up leaving large segments feeling not included. If the primary task is not enjoyable, the importance of providing fun as an additional component at the workplace becomes important. Can the task have an inherent piece of fun built in? The more mundane and repetitive the task is, the greater is the importance of having the fun element during the workday. It has to be an activity that rejuvenates and refreshes the employee.
Fun has a connotation of informality and playfulness. So any activity that lowers the hierarchy – especially in a society that is deeply hierarchical, provides an element of fun. Hence watching the senior manager’s clumsiness at a sports event during the Annual Day celebration provides much mirth. The Annual Day is by definition annual. With shorter attention spans, having fun more frequently becomes a great driver of satisfaction. So wearing business casual clothes on Fridays cannot be defined as your original contribution to livening up the world of work. Think harder. I have always been amazed how big a deal wearing casual clothes to work is made out to be. It is supposed to enhance productivity I am told. Then hippies should have been the most productive generation, Rascal Rusty would say.
Recent research shows that the Millenials like activities that let them learn new skills. Pure buffoonery is not what they define as Fun at Work. So let them learn a new language, learn salsa dancing, learn magic tricks… just let your imagination flow. This is a generation in a rush. Anything that teaches them to plan their finances or save time is always a hit. But don’t take my word for it. Ask your collagues. They might want something different. Ask them about hobbies that they wished they could pursue and skills they could and should learn but do not have the time to pursue. They might come back with weird suggestions – be prepared. Be prepared to work hard at having fun, it is not easy after all.
This piece was first published on 21 Nov 2007. This is a revised and edited version.
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